Frequently Asked Questions

Acrylic Walk In Bathtub FAQs

What makes an Ella Acrylic Walk In Bath stand out in the crowd?

Ella Acrylic Walk In Baths combine a luxurious bathing experience with safety features. The Dual Drain system supports a fast exit, while the paired brass floor drains, stainless-steel cables, and ADA-compliant overflow covers help provide dependable safety.

Why are Ella Acrylic Walk-In Baths the right choice for you?

Ella Walk In Baths combine therapeutic air and hydro jets, O3-enhanced bidet air jets, LED chromatherapy lighting, water sterilization, and an in-line water heater for a safe and comfortable bathing experience.

Where are Ella Acrylic Walk In Baths certified?

Ella Walk In Baths are ETL certified for the North American market. ETL Testing Laboratories is recognized by OSHA as a Nationally Recognized Testing Laboratory, and Ella tubs use UL-certified water and air pumps.

What makes an Ella Acrylic Walk In Bathtub door water tight?

The leak-proof silicone door seal is pressurized when the locking arm is set into place. Water inside the tub further compresses the seal. The door seal is backed by a lifetime limited warranty.

What is the difference between Ella Acrylic and Ella Gel Coat Fiberglass Walk In Baths?

Both lines use fiberglass reinforcement. Acrylic tubs are formed from a solid sheet of material with a nonporous, durable, easy-to-maintain finish. Gel Coat Fiberglass provides durable options in sizes and configurations that cannot always be achieved with acrylic.

Can I shower in an Ella Acrylic Walk In Bath?

Yes. Ella Walk In Baths include a handheld shower unit. A shower curtain can be added to contain overspray.

Are Ella Acrylic Walk In Baths built to last a lifetime?

Ella Acrylic Walk In Baths are designed for long-term use with normal surface cleaning and have been independently tested to meet and exceed performance requirements across the United States and Canada.

What is the warranty for an Ella Acrylic Walk-In Bath?

The acrylic shell, stainless-steel door and seal, and stainless-steel frame have a lifetime limited warranty. Working parts are covered for five years. See each product page for the detailed warranty certificate.

How is an Ella Acrylic Walk In Bath installed? How much will it cost?

Each bathroom has unique requirements. Ella Walk In Baths are engineered for above-floor installation to help avoid costly plumbing work. Included panels and extension kits support alcove or exposed-end installations.

Which water heater will provide the best Ella Acrylic Walk In Bath experience?

A 60-gallon or larger gas water heater is recommended where available. A designated in-line electric tankless water heater can assist the primary water heater when gas heat or sufficient capacity is unavailable.

How long will it take to fill my Ella Acrylic Walk In Tub?

It generally takes about 10 minutes to reach a safe level for hydro jets and about six additional minutes to reach the overflow. Fill time varies with water pressure and the plumbing setup.

How can I improve the water pressure to my Ella Acrylic Walk In Bath?

Installing a water-pressure booster pump can increase water pressure throughout the home.

What can I do to stay warm while my Ella Acrylic Walk In Bath is filling with water?

Ella Walk In Baths include independent hand-mixer and spout diverters, allowing warm water from the pull-out hand mixer while the tub fills.

Can the In Line Water Heater be the primary source of heat in my Ella Acrylic Walk In Bath?

The 1.5 kW in-line water heater is designed to maintain the temperature of water already in the bath and to counteract temperature loss when air jets draw in cooler ambient air.

Gel Coat Walk In Bathtub FAQs

Why are Ella Gel Coat Walk-In Baths the right choice for you?

Ella Gel Coat Walk In Baths offer therapeutic air and hydro jets, O3-enhanced bidet air jets, LED chromatherapy lighting, water sterilization, and an in-line water heater.

Where are Ella Gel Coat Walk In Baths certified?

Ella Gel Coat Walk In Baths are ETL certified for the North American market and use UL-certified water and air pumps.

What makes an Ella Gel Coat Walk In Bathtub door water tight?

The door uses the same leak-proof silicone seal and locking-arm system. Water inside the tub further compresses the seal for a watertight closure.

What is the difference between Acrylic and Ella Gel Coat Fiberglass Walk In Baths?

Acrylic offers a solid-sheet, nonporous finish. Gel Coat Fiberglass provides durable flexibility in tub sizes and application options. Both lines use fiberglass reinforcement.

Can I shower in an Ella Gel Coat Walk In Bath?

Yes. Ella Walk In Baths include a handheld shower unit, and a shower curtain can be added to contain overspray.

Are Ella Gel Coat Walk In Baths built to last a lifetime?

Ella Gel Coat Walk In Baths are designed for long-term use with normal surface cleaning and have been independently tested to meet and exceed performance requirements across the United States and Canada.

What is the warranty for an Ella Gel Coat Walk-In Bath?

The tub shell, stainless-steel door and seal, and stainless-steel frame are covered by a lifetime limited warranty. Working parts are covered for five years; see product-page warranty certificates for detailed terms.

How is an Ella Gel Coat Walk In Bath installed? How much will it cost?

Ella Gel Coat Walk In Baths are engineered for above-floor installation. Included panels and extension kits support alcove or exposed-end installations, with an additional end panel available when both sides are exposed.

Which water heater will provide the best Ella Gel Coat Walk In Bath experience?

A 60-gallon or larger gas water heater is recommended where available. A designated in-line electric tankless water heater can assist the primary water heater when required.

How long will it take to fill my Ella Gel Coat Walk In Tub?

It generally takes about 10 minutes to reach a safe level for hydro jets and about six additional minutes to reach the overflow, depending on water pressure and plumbing.

What can I do to stay warm while my Ella Gel Coat Walk In Bath is filling with water?

The independent hand-mixer and spout diverters allow warm water from the pull-out hand mixer while the tub is filling.

Can the In Line Water Heater be the primary source of heat in my Ella Gel Coat Walk In Bath?

The 1.5 kW in-line water heater maintains the water temperature after filling; it is not intended to serve as the bath’s primary heat source.

Walk In Shower FAQs

Who are Ella Walk In Showers designed for?

Ella Walk In Showers are designed for people who want a safer, easier way to shower and remain independent at home as mobility needs change.

Are Ella Walk In Showers built to last a lifetime?

Ella Acrylic Walk-In Shower solutions are constructed for long-term use with minimal maintenance.

What is the warranty for Ella Walk In Shower products?

Please call for warranty information for a specific product.

Resource Links

Independent Living Council

As a membership organization, NCIL advances independent living and the rights of people with disabilities through consumer-driven advocacy. NCIL envisions a world in which people with disabilities are valued equally and participate fully.

Click here to view our Independent Living Council Directory and find one near you.

AAHSA

LeadingAge is an association of 5,600 not-for-profit organizations dedicated to expanding the world of possibilities for aging. We advance policies, promote practices and conduct research that supports, enables and empowers people to live fully as they age.

AARP

The leading organization representing the interests of people 50 and older in the U.S., AARP offers a wealth of information including home, work, recreation and other lifestyle trends.

America Society on Aging

ASA offers professional education, outstanding publications and online information and training resources that are nationally recognized.

Administration on Aging

In order to serve a growing senior population, AoA envisions ensuring the continuation of a vibrant aging services network at State, Territory, local and Tribal levels through funding of lower-cost, non-medical services and supports that provide the means by which many more seniors can maintain their independence.

AIA Design for Aging Knowledge Community

The mission of the AIA Design for Aging Knowledge Community (DFA) is to foster design innovation and disseminate knowledge necessary to enhance the built environment and quality of life for an aging society.

Aging At Home

Aging at Home: How to prepare your home for loved ones.

Alliance for Retired Americans

The mission of the Alliance for Retired Americans is to ensure social and economic justice and full civil rights for all citizens so that they may enjoy lives of dignity, personal and family fulfillment and security.

Center for Healthy Aging

The Center for Healthy Aging assists state entities and community-based organizations serving older adults to develop and implement evidence-based programs on health promotion, disease prevention, and chronic disease self-management.

Canada Mortgage and Housing Corporation

Canada Mortgage and Housing Corporation (CMHC) offers financial assistance to allow homeowners and landlords to pay for modifications to make their property more accessible to persons with disabilities. These modifications are intended to eliminate physical barriers, imminent safety risks and improve the ability to meet the demands of daily living within the home.

Disabled American Veterans

Disabled American Veterans has never wavered in our commitment to serve our nation’s service-connected disabled veterans, their dependents and survivors. Our largest endeavor in fulfilling that mission is our National Service Program. In 88 offices throughout the United States and in Puerto Rico, the DAV employs a corps of approximately 260 National Service Officers (NSOs) who represent veterans and their families with claims for benefits from the Department of Veterans Affairs (VA), the Department of Defense and other government agencies. Veterans need not be DAV members to take advantage of this outstanding assistance, which is provided free of charge.

Families USA

Families USA is a national nonprofit, non-partisan organization dedicated to the achievement of high-quality, affordable health care for all Americans. Working at the national, state, and community levels, we have earned a national reputation as an effective voice for health care consumers for 25 years.

Genworth Financial

Use this free calculator to evaluate the cost of care and the best course of action for you or a loved one.

Illinois Department on Aging

The Illinois Department on Aging helps older people live independently in their own homes and communities. As the population ages, services and programs for older people must evolve as well because longevity means more when quality of life is enhanced.

National Aging in Place Council

Aging in Place is your senior support network. We are a collaborative group of professional service providers who are thinking about your future and your happiness.

National Association of Area Agencies on Aging

The National Association of Area Agencies on Aging (n4a) is the leading voice on aging issues for Area Agencies on Aging and a champion for Title VI Native American aging programs. Through advocacy, training and technical assistance, we support the national network of 629 AAAs and 246 Title VI programs.

National Council on Aging

As we age, most of us need some kind of assistance to stay at home. The problem is, few of us have the insurance or resources to pay for it.

National Institute on Aging

NIA, one of the 27 Institutes and Centers of NIH, leads a broad scientific effort to understand the nature of aging and to extend the healthy, active years of life. In 1974, Congress granted authority to form NIA to provide leadership in aging research, training, health information dissemination, and other programs relevant to aging and older people.

Paralyzed Veterans of America

For more than 65 years, Paralyzed Veterans of America has been on a mission to change lives and build brighter futures for our seriously injured heroes—to empower these brave men and women with what they need to achieve the things they fought for: freedom and independence.

Senior Resource

The “E-cyclopedia” of housing options and information for retirement, finance, insurance and care.

Senior Resources Agency On Aging

Senior Resources is a strong voice for the region’s elderly citizens. Through our involvement at the federal, state and local level we work to enhance the quality of life for older persons.

Senior Journal

Relevant news and articles for those over 50.